How to fix iPhone touchscreen not working 2021: iPhone 11 screen Fix
Is your iPhone touchscreen not working or responding? If so, we’ll figure it out and fix it. However, before we dive in, it’s important to know why this is happening. So, if you want to fix your iPhone’s frozen screen, you can quickly jump to a specific section and start troubleshooting a badly performing screen. Let’s go!
Why does the iPhone touchscreen stop working?
The main reason the touchscreen stops responding is because of a drop or multiple drops. In this case, there is little you can do as it becomes a hardware problem rather than something that can be solved with simple tricks and best practices.
So, if you’ve dropped your iPhone and the screen has stopped working, chances are you’ll have to visit an Apple Store or an authorized third-party store. But there are times when the screen stops responding only when you are inside a certain application.
Is the iPhone touchscreen responsive in a particular application?
If your iPhone screen refuses to enter touch input and stops working when you are inside a certain application, then it is most likely an application error. To fix this, you can go to your home screen and try restarting your iPhone.
If that doesn’t work, uninstall the associated app and reinstall it. If that doesn’t help either, you can try turning off Wi-Fi or mobile data and try using this app. This is fine for applications that do not require the Internet, but if the application causing screen problems needs the Internet, then the only hopeful step is to contact the developer , explain the problem to them, and ask them to fix it.
To contact the developer of an app, search for that app in the App Store, tap on it and scroll down. You will find a link to the developer’s website. Click on that and contact them using the “Contact Us” page on the website.
By the time it is fixed, you can find alternatives to this application and use them. Who knows, you might find a better app!
Now that we don’t have some prerequisites, let’s move on. So, if you haven’t dropped your iPhone and touchscreen issues aren’t limited to a specific app, read on. I have listed a few simple possible fixes.
What to do if iPhone touchscreen is not working?
The following tips work for all iPhones, including iPhone SE 2020, iPhone 11 Pro Max, 11 Pro, iPhone 11, iPhone Xs Max, Xs, X, XR, iPhone 8 Plus, 8, iPhone 7, 7 Plus, iPhone 6s, and iPhone. 6 Plus.
- Force restart your iPhone
- Ask Siri to turn on airplane mode
- Make sure your iPhone is not wet
- Connect to computer or charger
- Let it charge fully
- Reset your iPhone
- Update your iPhone using a computer
- Backing up and then restoring using a computer
- Try DFU
- Contact the Apple Store and replace the screen
Restart or Force Restart iPhone
The first thing to do is restart your device. Now, you may be wondering how you turn off your iPhone when the screen is not working. Well, there is a way to restart your iPhone even without using the touchscreen. For this
On your iPhone 8 or newer, press and release the volume up button, press and release the volume down button, finally press and hold the side button until the Apple logo appears.
To restart your iPhone 7 or 7 Plus, press and hold the Volume Down and Power buttons until the Apple logo appears on the screen.
On iPhone SE, iPhone 6s, or earlier, press and hold the Home and Power buttons until the Apple logo appears on the screen.
Ask Siri to turn on Airplane Mode on iPhone
Step 1. Press the side button or use “Hey Siri” to summon Siri.
Step 2. Ask Siri to turn on airplane mode. ‘
Step 3. When Siri asks, “Are you sure?” say yes.
Now, after 30 seconds, try using your iPhone’s touchscreen. Hope it works.
Make sure your iPhone is not wet
We both know the iPhone 7 and later are waterproof. But even waterproof devices have a limit. If you think your device has been under water or rain for a long time, dry it quickly.
First try wiping the touchscreen with a dry cloth. Even if it starts to react a little, use it and turn off your phone. Turn it on when you think it’s dry.
Note. Never plug a wet iPhone (or any other device) into a charger, computer, or any external power source.
Connect to computer or charger
Another easy way is to connect your device to the computer that you synchronized with earlier. This may fix the touchscreen problem. Even if this does not solve the touchscreen problem, you can still make a backup for security purposes.
Alternatively, you can also connect your iPhone to a charger. It’s not a complete method, but it doesn’t hurt to try.
Let it charge fully
Another trick that requires patience is to give your iPhone a full charge and then try using it. When it’s charging, don’t mess with it. Let it comfortably charge up to one hundred percent.
Reset your iPhone
If your iPhone screen is completely unusable, go to the next solution. However, if that works (but is difficult), try restarting your iPhone.
Update your iPhone using a computer
You can try updating your iPhone by connecting it to the Mac or PC that you usually use for backups. The following guides will help you. If you fail, try to restore.
- How to update your iPhone and iPad
Backing up and then restoring using a computer
Nothing succeeded? Try backing up and restoring. This is a big step, and it usually fixes most of the software problems that have accumulated on your iPhone with regular use. Make sure you have a backup before proceeding.
- How to backup and restore iPhone
DFU stands for Device Firmware Update. This is the last step you can take. If your iPhone is still having touchscreen issues after trying DFU mode, you can rest assured that it is hardware related.
DFU removes everything from your device and reinstalls all software again. All your data will be lost. So make sure you only do this if you have a backup or there is no important data on your iPhone that you cannot download from the cloud.
- How to put iPhone into DFU mode
Contact the Apple Store and replace the screen
Nothing worked for you? Well, it’s time to get back on your feet and visit an Apple Store or an Apple Authorized Service Center. You can try to contact Apple Support via live chat or call, but they may not help much either. It is best to go to the store.
Here they will most likely replace your screen. If you don’t have an Apple Care plan, it will be expensive.
Once you are successful and the touchscreen starts working, follow the steps below
After you are successful and fix touchscreen issues, keep the following points in mind for the future.
Avoid running too many tasks / applications: now it may seem too serious and even pointless. The whole idea of a flagship and an expensive phone is to open multiple apps and work just the way you like. But if you’re having problems with the touchscreen, don’t launch multiple apps until the next iOS update.
Free space on your iPhone: Your iPhone is full of files and applications. It’s time to make room. Delete random photos or get them back to Google Photos or iCloud. Also, uninstall or unload apps that you don’t use often. Unloading will remove the application, but retain its data for future use.
- How to free up space on iPhone without deleting photos and apps
IOS Update: As soon as your touchscreen starts working (no restore, update, or DFU mode in the previous steps), make sure you are using the latest version of iOS. To do this, launch the Settings → General → Software update application . If you have a pending update, download and install it.
A word of caution before you hit the road: To troubleshoot touchscreen issues on older iPhones, some sites recommend clicking on the right side of the screen. This can solve the problem of loosening the shield connector. However, with regard to the iPhone, I would ask you to proceed with the utmost care. Do not try to do anything serious that could make the problem worse.