How to unblock pta mobile phone via online complaint management system?

Register pta blocked mobile phone through PTA CMS online 2019

How to unblock pta blocked mobile phone? It is one of the most frequently asked questions. In some scenarios, mobile owners also face mobile blocking issue even after they have paid fbr mobile phone tax. Since Pakistan Telecommunication Authority has introduced online mobile verification and registration system there is a river of complains. First of all, the procedure of mobile phone registration is not accessible. People living in remote area didn’t know how to register blocked mobile phone in pta dirbs system online. That is why; they were unable to register their devices.

Pta mobile registration tax problem in remote areas

Furthermore, it looks ridiculous by offering only online mobile device registration system. Concern authorities knew that, people living in the areas where there is no access to internet how can they register their mobile phones. On the other hand, in villages and towns there is a huge number of mobile owners who do not know how to use computer and internet technology. In short, whether it was pta online mobile registration system, or fbr mobile tax payment; it was not easy to complete the procedure.

In this article, I will discuss the most common problem people are facing regarding dirbs pta registration system.

I will explain what to do in following scenario:

“I have paid my pta mobile registration tax, but my phone is still blocked. How can I register my phone with pta free without paying more taxes?”

If you are having the above mentioned issue, you need to follow these steps carefully. After complying with all requirements, one can easily register pta blocked mobile phone without paying any further fee.

Step by step guide to unblock pta blocked mobile phone via online complaint management system

Step 1-

• Go to following link https://complaint.pta.gov.pk/public/complaint/onlinecomplaints
• you will see two forms
• Complainant Information
• Complaint Details

You need to fill Form No 1 first “Complainant Information”

In this form you will provide following personal information:

• Full name as written on cnic
• Contact no
• Personal Email Address
• Name of City
• Complete valid and working postal address

Step 2-

Now fill 2^nd form “Complaint Details”

• Check yes if complaint is dirbs pta system relevant
• In service provide column, select your network (ufone, warid, jazz, Telenor, zong)
• Write service type
• Complaint nature
• Subscriber complaint no
• Complaint reference no
• Complaint summary
• Attachment if any

After filling both forms to unblock mobile phone from pta, read terms and condition below and check with the box.

“Final step is to click “register complaint” on the right bottom.”

Hopefully, this guide will help you to unblock pta blocked mobile phone without paying extra fee or taxes. If you are facing any other issue relevant to pta mobile phone verification and registration, do not hesitate to ask us in our comment section.