How to solve pta device verification payment slip identification issues?

An ultimate guide to pay fbr/pta mobile registration fee

Pta mobile registration is the easiest way to register blocked mobile phone. It also carries some issues with it. Although, the process seems quite simple but when it comes to phone registration, you may find complicated cautions. For instance, if you have bought a pta blocked phone and you want to register it. You will sign up with pta dirbs system. For this, you will vist pta official website. Once you log in your account to register mobile phone, there are information tabs. These tabs ask for personal and mobile related information.

You can find following problems:

• You are entering passport number, but system shows it is already in use.
• Mobile owner enters mobile imei number, but system shows already in the system

Furthermore, there are complexities related to mobile verification and imei registration. For instance, if anybody completes the whole process, still he/she may face payment related problems. This article is especially written for those customers who are facing pta device verification and payment slip identification issues.

Before proceeding, let me answer the situations I have mentioned above:

My passport number is already in system:

In this case, you need to contact fbr and pta office immediately. Because, someone has used travelling details to register mobile phone.

My imei number already exists in pta dirbs system:

There are two situations:

• Someone has already applied for same mobile phone registration
• Phone imei is sent for pta device verification but mobile phone tax is not paid yet

What is meant by psid slip?

Psid slip is system generated invoice that contains the exact amount of mobile phone registration tax.

I have made payment but I have deleted my psid application

You need to resubmit application following same procedure

You can submit query to this link too https://complaint.pta.gov.pk/public/complaint/onlinecomplaints

I have made payment to wrong psid code

In this case, you will write a separate application. Mention in it the mistake you did for mobile registration. They will consider your application but payment cannot be reversed.

I have received psid code and amount but deleted all messages

If you have deleted all messages of phone registration via 8484, you will visit this link: https://dirbs.pta.gov.pk/drs/

• Select option forget password
• Login again and process the application

I have made psid amount for device registration, but my mobile is not working yet.

Once fbr confirms the payment, it will send you a confirmation message. Still, you are facing mobile blocking issue, visit nearest fbr office with payment proof.

I am an income tax filer; do I enjoy mobile phone tax free status?

No, all citizens filers and non-filers will pay mobile registration tax.

I am out of country on Govt duty; do I get tax exemption from pta/fbr on return?

No, every international traveler will pay ta to fbr for mobile phone registration.

I am living in foreign country for study scholarship; can I get mobile phone tax deduction?

No, whether you are student, employee or govt official, every person will pay mobile phone tax on airport.